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Knowledgefront Ltd Privacy Policy

 

BACKGROUND:

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Knowledgefront Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our websites and platforms, and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

 

Please read this Privacy Policy carefully and ensure that you understand it. By accessing our sites you accept the terms of this policy.

 

  • Information About Us

    • Our Sites are owned and operated by Knowledgefront Ltd, a limited company registered in England under company number 7339820

    • Registered address: Tanyard House, 168 Brookfield Drive, Horley, Surrey, RH6 9TA.

    • VAT number: 11323380

    • We are regulated by ICO

 

  • What Does This Policy Cover?

    • This Privacy Policy applies only to your use of our Sites. https://knowledgefront.co.uk and any subdomains. Our Sites may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and advise you to check the privacy policies of any such websites before providing any data to them.

 

  • What Is Personal Data?

    • Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

    • Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

  • What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

  2. The right to access the personal data we hold about you. Part 9 will tell you how to do this.

  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.

  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.

  5. The right to restrict (i.e. prevent) the processing of your personal data.

  6. The right to object to us using your personal data for a particular purpose or purposes.

  7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

  8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

  9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

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  • What Personal Data Do You Collect and How?

    • Subject to the following, we do not collect any personal data from you.

    • Our Sites collect certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

    • If you are registering on our learning portal or submitting an enquiry, we will also collect your name, email address and company information.

    • If you send us an email, may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, We are the data controller responsible for such personal data.

    • The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the UK GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of our sites. If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be article 6(1)(a) of the UK GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.

 

  • How Do You Use My Personal Data?

    • Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.

    • We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.

 

  • How and Where Do You Store My Data?

    • We store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

    • If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above.

  • How Can I Access My Personal Data?

    • If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

    • All subject access requests should be made in writing and sent to the email shown in Part 10.

    • There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

    • We will respond to your subject access request within 4 weeks of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.

 

  • How Do I Contact You?

    • To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of data requests::

    • Email address: hello@knowledgefront.co.uk.

 

  • Changes to this Privacy Policy

    • We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

    • Any changes will be immediately posted on our and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Sites following the alterations.

 

 

KNOWLEDGEFRONT LTD UK GDPR Data Processing Statement

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  • As a company providing support to clients on their learning management systems, Knowledgefront Ltd acts as a data processor. We have access to and process users' data on these systems. We confirm that we adhere to the UK General Data Protection Regulation (UKGDPR) rules for data processing. This includes, but is not limited to, the following commitments:

  • Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner in relation to the data subject. This means that we ensure that data subjects are aware of the purposes for which their data is being processed and that they have given their consent where necessary.

  • Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not further process it in a manner that is incompatible with those purposes. We ensure that any data collected is used solely for the purposes agreed upon with our clients and is not used for any other purposes without obtaining further consent.

  • Data Minimization: We ensure that personal data is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. We only collect the data that is necessary for the specific tasks we are performing and avoid collecting excessive or irrelevant data.

  • Accuracy: We take reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date. We promptly correct or delete any inaccurate data and ensure that data subjects have the ability to rectify their data if needed.

  • Storage Limitation: We keep personal data in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. We have procedures in place to regularly review the data we hold and delete or anonymize data that is no longer needed.

  • Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures. This includes implementing encryption, access controls, and regular security assessments.

  • Accountability: We comply with the accountability principle, taking responsibility for and demonstrating compliance with the UKGDPR principles. We maintain records of our data processing activities and provide evidence of compliance to our clients and regulatory authorities when required.

  • Data Subject Rights: We respect and uphold the rights of data subjects, including the right to access their data, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object to processing. We have procedures in place to handle data subject requests promptly and effectively.

  • By adhering to these principles, we ensure that the personal data we process is handled with the utmost care and in compliance with UKGDPR regulations.

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